Shipping Policy
A legal disclaimer
Last updated: 26 October 2026
Chasing Boars Australia is operated by FULL NOISE DIESEL REPAIRS PTY LTD, ABN 47 632 394 597, based in Queensland, Australia.
For shipping enquiries, email chasingboarsaus@gmail.com.
Postage only
All orders are delivered by post or courier. Pickup and customer collection are not available.
Delivery locations
Available delivery destinations are shown at checkout. If your address is not accepted, contact us before ordering to confirm whether delivery can be arranged.
Shipping costs
Shipping charges are calculated and displayed at checkout before you complete your purchase.
Charges may vary depending on the delivery address, parcel size, weight and delivery service selected.
Order processing
Orders are prepared for dispatch after payment has been confirmed.
Processing and dispatch take place on business days, excluding weekends and Queensland public holidays. Any specific dispatch estimates, pre-order arrangements or stock delays will be communicated through the product listing, checkout or email.
If we become aware of a significant delay affecting your order, we will contact you to discuss the available options.
Delivery timeframes
Delivery times depend on your location and the delivery service selected. Any timeframes provided are estimates unless expressly stated otherwise.
Regional and remote addresses may take longer to reach. Public holidays, severe weather and disruptions to delivery networks may also affect delivery times.
If your order has not arrived within the estimated timeframe, contact us so we can investigate.
Tracking your order
Where tracking is available, we will provide tracking details by email after dispatch.
Tracking updates are supplied by the delivery provider and may take time to appear after a parcel has been lodged.
Delivery details
Please check your delivery address and contact information carefully before placing an order.
If you notice an error, email chasingboarsaus@gmail.com as soon as possible. We will try to update the details before dispatch, but changes may not be possible once the parcel has been sent.
If an incorrect or incomplete address supplied by you causes additional delivery costs, we will explain those costs and obtain your agreement before arranging redelivery.
Unclaimed and returned parcels
If a parcel is returned to us because it was not collected or could not be delivered, we will contact you to discuss redelivery or other available options.
Any applicable redelivery costs will be explained before you agree to them. We will not charge you additional postage where the return resulted from our error.
Your rights under Australian Consumer Law remain unaffected.
Missing parcels
If your parcel appears lost, has stopped progressing or is marked as delivered but cannot be located, contact us with your order number and tracking details.
We will investigate with the delivery provider and work with you towards an appropriate resolution. You are not required to resolve the matter solely with the delivery provider.
Damaged or incorrect deliveries
If your order arrives damaged, incomplete or contains an incorrect item, email us promptly with your order details and a description of the issue.
Photographs of the item and packaging can help us investigate. Please retain the packaging where practical, but this is not a condition of your consumer rights.
We will arrange an appropriate remedy in accordance with our Refunds and Returns Policy and Australian Consumer Law.
Australian Consumer Law
Nothing in this policy excludes, restricts or modifies your rights under Australian Consumer Law.
Delivery delays, missing parcels and damaged deliveries will be handled in accordance with those rights. Dispatching an order does not remove our legal responsibilities to you.
Contact us
FULL NOISE DIESEL REPAIRS PTY LTD
Trading as CHASING BOARS AUSTRALIA
ABN: 47 632 394 597
Email: chasingboarsaus@gmail.com
Location: Queensland, Australia
Online sales only. Postage only. No pickup or customer collection.
