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Terms & Conditions

A legal disclaimer

Last updated: 26 October 2026
 

1. About us

This website is operated by FULL NOISE DIESEL REPAIRS PTY LTD, trading as CHASING BOARS AUSTRALIA, ABN 47 632 394 597, based in Queensland, Australia.

In these terms, “we”, “us” and “our” refer to Chasing Boars Australia.

We operate online and supply orders by postage only. Customer collection and pickup are not available.

For enquiries, contact chasingboarsaus@gmail.com.
 

2. Using our website

You must use our website lawfully and provide accurate contact, payment and delivery information when placing an order.

You must not interfere with the website, attempt unauthorised access or place fraudulent orders.
 

3. Products and descriptions

We sell GPS tracking equipment, dog collars, handsets, bundles and accessories.

We take reasonable care to ensure product descriptions, images, prices and availability are accurate. Colours may vary between screens. Refer to each product description for specifications, compatibility and the items included.

Contact us before purchasing if you need help choosing compatible equipment.

Nothing in these terms limits your rights where a product does not match its description or is unsuitable for a purpose you have made known to us and reasonably relied on us to advise about.
 

4. Prices and payment

All prices are in Australian dollars and include applicable GST. Postage charges are displayed at checkout before payment.

Payment must be made using an available checkout method. Third-party payment providers may have their own terms.

Price changes do not affect orders we have already accepted.
 

5. Orders and availability

An order acknowledgement confirms receipt of your order. We accept your order when we confirm dispatch or expressly notify you of acceptance.

Before acceptance, we may decline an order for a genuine reason, including unavailable stock, unsuccessful payment, suspected fraud or a material pricing error. We will notify you and refund payments received for items we cannot supply.

If an item becomes unavailable after acceptance, we will contact you to arrange an alternative, an agreed revised delivery date or a refund.

We will not substitute products or charge additional amounts without your agreement.
 

6. Postage and delivery

All orders are supplied by postage. Pickup and customer collection are not available.

Available delivery destinations, postage charges and estimated delivery timeframes are provided at checkout or in our Shipping Policy.

Delivery timeframes are estimates unless expressly guaranteed. Contact us if your parcel is significantly delayed, missing or arrives damaged so we can investigate and arrange an appropriate resolution.

Please check your delivery address carefully. If an incorrect address supplied by you causes additional postage costs, we will explain those costs and obtain your agreement before arranging redelivery.

Photographs of damaged goods and packaging can assist with an investigation, but are not a condition that limits your consumer rights.
 

7. Order changes and cancellations

Contact us as soon as possible to request an order change or cancellation.

We will try to accommodate requests before dispatch. Changes may not be possible once an order has been processed or posted.

Your rights relating to faulty, misdescribed or incorrectly supplied products remain unaffected.
 

8. Australian Consumer Law

Our products come with consumer guarantees under the Australian Consumer Law that cannot be excluded.

If a product has a major failure, you may choose a refund or replacement. You may also be entitled to compensation for reasonably foreseeable loss or damage.

For a minor failure, we may provide a repair or another remedy permitted by law. If the problem is not remedied within a reasonable time, further rights may apply.

These rights apply independently of our additional warranty and may continue beyond its expiry.

Contact us with proof of purchase and details of the problem. Proof of purchase does not need to be the original receipt, and original packaging is not required for a consumer guarantee claim.

We may reasonably assess the product before providing a remedy. Where a problem is covered by consumer guarantees, we will cover reasonable return postage costs.
 

9. Additional product warranty

In addition to your Australian Consumer Law rights, we provide the following warranty for faults arising during normal use, commencing from delivery:

  • First six months: replacement cover for a confirmed product fault.

  • Months seven to twelve: repair cover for a confirmed product fault.

Contact chasingboarsaus@gmail.com with your order number or other proof of purchase, a description of the fault and any helpful photographs or video.

We will provide return instructions and a postal return address. Warranty returns are handled by postage only.

We will cover reasonable postage costs for approved warranty claims. Contact us before posting so we can arrange a suitable return method.

This additional warranty does not cover damage caused by misuse, accidental damage, unauthorised modification, failure to follow operating instructions or ordinary wear and tear. These exclusions do not restrict any rights you have under the Australian Consumer Law.

If a replacement or repair cannot be provided, we will arrange an appropriate alternative remedy consistent with your legal rights.
 

10. Change-of-mind requests

If you wish to return an item because you have changed your mind, contact us before sending it back. We will advise whether we can accept the return and any applicable conditions or postage costs.

This section does not apply to faulty, misdescribed or incorrectly supplied products and does not limit your consumer rights.
 

11. GPS equipment and responsible use

Follow the manufacturer’s instructions for setup, charging, fitting, maintenance and operation.

Tracking range, accuracy and battery performance may be affected by terrain, obstructions, signal conditions, settings and compatible equipment. Read any performance figures together with the conditions stated in the product listing or manufacturer documentation.

Tracking equipment assists with locating dogs and does not replace supervision, safe handling or appropriate precautions.

You are responsible for using equipment lawfully, obtaining permission to access land and complying with applicable hunting and animal welfare requirements.

Nothing in this section excludes our obligations concerning product faults, descriptions or performance claims.
 

12. Third-party software and services

Some products may require compatible apps, software, maps, accounts or subscriptions. Known requirements and additional charges will be identified in the product listing.

Third-party services may be governed by their provider’s terms. This does not limit our obligations concerning the products we supply or representations we make.
 

13. Website content

Branding, text, photographs and other website content owned by or licensed to us are protected by applicable intellectual property laws.

You may use the website for personal shopping and information purposes. Other reproduction or commercial use requires permission unless permitted by law.
 

14. Privacy

Our Privacy Policy explains how we collect, use and handle personal information.

Third-party payment providers may process payment information under their own privacy policies.
 

15. Liability

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.

Any limitations in these terms apply only to the extent permitted by law.
 

16. Complaints

Email chasingboarsaus@gmail.com with your order details, a description of the issue and your preferred resolution.

We will review your complaint and work with you towards a fair resolution. You may also contact your state or territory consumer protection agency.
 

17. Changes to these terms

We may update these terms from time to time. Updates apply to orders placed after publication.

The terms in effect when you placed your order continue to apply to that order.
 

18. Applicable law

These terms are governed by the laws of Queensland and Australia.

This does not limit mandatory consumer protections or your right to bring proceedings in a court or tribunal with jurisdiction.
 

Contact details

FULL NOISE DIESEL REPAIRS PTY LTD
Trading as CHASING BOARS AUSTRALIA
ABN: 47 632 394 597
Location: Queensland, Australia
Email: chasingboarsaus@gmail.com

Online sales only. Postage only. No pickup or customer collection.

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